Frequently Asked Questions

At BBRents we are committed to helping potential tenants find the right house to make their home.
Click the button below to start your journey of finding your next home with us!

 

Schedule a Showing

Call: (513) 657 - 1540
Email: leasing@bbrents.com
Fax: (513) 217 - 4614

How can I tell if I am being scammed?
  • They're ready to make a deal with no background info.
  • The asking rent doesn't match with our listed rent (compare listings across the web).
  • They instruct you to wire money.
  • Rental Pictures Look Too Good to Be True.
  • You're pressured to Lease Right Away.
  • You're Asked for Money Upfront.
  • There is No Credit Check Involved.
  • You are asked to send money by Zelle, Venmo, Cashapp or other sites like these.
What are your office hours?

Monday – Friday: 9:00am – 5:00pm

Saturday: 9:00am – 1:00pm

Sunday: Closed

For detailed information regarding our rental properties or application process, please call 513-737-8963 during our office hours, or email us anytime at leasing@bbrents.com.

*Maintenance Department On-Call 24/7 For Emergencies*

*Self-Guided Tours can be scheduled 9AM-7PM Monday - Sunday via our online showing system or by calling 513-657-1540*

Where do I turn in my application?

1.) Fill it out on our website. Click on "Available Homes", find the address of the home you are interested in, and click "Apply Now."
 

What is your deposit policy?

Unless otherwise stated, the deposit is the same amount as one month's rent and is due at the time of the lease signing.
Watch for our "deposit specials", which run from time to time, usually in the winter months.

 

Do you accept pets?

We are very pet friendly! We allow pets in most of our single family homes, up to a maximum of three.

Fee Schedule & Pet Requirements:

  •  One-Time Non-Refundable pet fee based on the number of pets:
    1 pet = $250
    2 pets = $350
    3 pets = $450

 

  •  In addition to the One-Time Fee above, there is a monthly fee of $50 per pet

  • You must also carry Liability on each pet, this can be achieved with a Renter's Insurance policy or standalone Pet Coverage. All policies must name Owner/Agent as an Additional Insured. Proof of coverage must be provided to management. 

 

  • Restricted dog breed list as follows:
  1. American Staffordshire Terrier
  2. American Bulldog or Pitbull
  3. Blue Nose
  4. Chow
  5. Doberman Pinscher
  6. German Shepherd
  7. Rottweiler
  8. Any Mixed breeds with the above in them are also prohibited
What is the Application Fee?

An application fee is necessary to cover the cost of selecting the right tenant for the right property.
We charge a $45 Application fee per applicant. Application fees are non-refundable.

How long does it take to process an application?

We do our best to complete your application within one business day.
To help us process your application quickly, please send the following information for every applicant:
-A legible copy of driver's license or photo ID
-Verification of at least 30 days income (pay stubs)
-Current landlord's information
-A photo of your pet
-Fill out the application completely

*Please remember, you only need to submit one application

 

Will my credit affect my application?

We do perform credit checks on our applicants.

Do any of your homes come equipped with appliances?

All of our apartments are equipped with appliances at no extra charge.
Our single family homes are not equipped with appliances.
You are welcome to bring your own
OR
Rent them directly from us for a monthly charge.
-$45 at houses where the rent is under $700
-$90 at houses where the rent is $700 or above

What are your rental requirements?

In the course of application processing we will perform a background check, verify your current income, and run a verification check with your current or previous landlord.
We look for and review the following:
1. A good rental reference from your current and or previous landlord 
2. Income of at least 3 times the rental amount listed for the address on your application. If applying with others, this is based on 3 incomes max.
3. Criminal and civil court history

 

I have a past eviction or a criminal charge on my background, can I still rent from you?

We evaluate all of our applicants on a case-by-case basis. If you have criminal or civil court records, it is best to disclose them on your application.

Maintenance Call Center

Please note, that our maintenance call center is outsourced. Our number is (888) 873-2799 and this can be found in your portal.

Also, all work order requests can be submitted through your portal.

Who is Dix Road Property Management?

Dix Road Property Management is the real estate brokerage that is the legal leasing company with the State of Ohio. BBRents is the advertising arm for
Dix Road Property Management.

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